Terms and Conditions
Please read these terms carefully before using our services. By accessing or using Dronevex.in, you agree to be bound by these Terms and Conditions.
Introduction
Welcome to Dronevex. These Terms & Conditions (“Terms”) govern your access to and use of our website and services. When you use Dronevex’s website (Dronevex.in) and related services, you agree to be bound by these Terms. “Dronevex,” “we,” “us,” and “our” refer to Dronevex; “you” and “your” refer to the user or customer.
Acceptance of Terms
By accessing or using our website, interacting with us via contact forms, chat, email or phone, you confirm your acceptance of these Terms. If you disagree with any part of these Terms, kindly discontinue use of our site and services.
Services Provided
We provide a platform for purchasing drone-related products and accessories, and delivering them in compliance with relevant Indian regulations. We reserve the right to modify, suspend or discontinue any part of our services at any time without prior notice, and we are not liable for losses arising from such changes.
Your Responsibilities
You agree to provide accurate, current and complete information when registering or placing orders, and you will keep that information updated.
You must use our website and services only for lawful, personal, non-commercial purposes, and abstain from unauthorized use such as automated access (bots/scripts), reverse-engineering or interfering with the website’s operation.
You may not reproduce, sell or distribute our services or content without our prior written consent. Any breach of these Terms is your responsibility.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Should you suspect unauthorized access, you must notify us immediately. While we take reasonable measures to secure your information, we are not liable for breaches beyond our control.
Intellectual Property & Content
All content on our website—such as text, graphics, logos, images and software—is the property of Dronevex or its licensors and is protected by applicable laws. You may not modify, copy, distribute, display or create derivative works from our content without our prior written permission. We may remove or restrict content that we consider offensive, illegal or in violation of third-party rights.
Online Orders and Legal Compliance
When placing an order:
You agree to abide by all applicable regulations, including those of the Directorate General of Civil Aviation (DGCA) regarding drone ownership, usage, registration and safety.
You will submit valid government-issued photo identification (such as Aadhaar, PAN, Passport or Voter ID) for verification purposes.
Limitation of Liability
To the maximum extent permitted by law, Dronevex is not liable for any indirect, incidental or consequential losses arising from your use of our services. Our total liability for any claim relating to your use of our service shall not exceed the value of the particular transaction that gave rise to the claim.
Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes shall be brought exclusively in the courts located in India.
Contact Information
If you have any questions or concerns about these Terms, you can reach us at:
Email: contact@dronevex.in
Phone: +919429694828
Support Hours: Monday through Saturday, 10:00 AM – 9:00 PM
CONTACT DRONEVEX NOW!
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Terms and Conditions Summary
These Terms and Conditions govern your access to and use of the Dronevex website, products, and services. By accessing our website, requesting a quotation, or purchasing any product, you agree to these Terms and Conditions and all applicable policies published on our website. If you do not agree with these Terms and Conditions, you should discontinue the use of our website and services immediately.
These Terms and Conditions apply to all visitors, customers, businesses, educational institutions, government organizations, and individuals interacting with Dronevex. Dronevex reserves the right to revise or update these Terms and Conditions at any time without prior notice. Continued use of the website after any updates indicates your acceptance of the revised Terms and Conditions.
Dronevex is a trusted supplier of enterprise drones, underwater drones, drone accessories, underwater drone accessories, quadruped robots, robotics solutions, payload systems, and industrial inspection equipment. These Terms and Conditions apply to every enquiry, quotation, purchase, and service offered through the Dronevex website. While we strive to keep product information, pricing, specifications, and availability accurate, these details may change without notice as outlined in these Terms and Conditions.
Under these Terms and Conditions, users must provide accurate and complete information when submitting enquiries or placing orders. Customers are responsible for ensuring that their contact details, billing information, and delivery address remain current. You also agree to use the Dronevex website only for lawful purposes and not engage in activities that may damage, interfere with, or compromise the security of our platform. Any unauthorized copying, reproduction, distribution, or commercial use of website content is prohibited under these Terms and Conditions.
These Terms and Conditions also explain the ordering process, pricing, payment, and product availability. All prices displayed on the Dronevex website are subject to change without prior notice. Orders are accepted only after payment verification and product availability are confirmed. Dronevex reserves the right to refuse or cancel any order in accordance with these Terms and Conditions, including cases involving pricing errors, stock shortages, regulatory restrictions, or incorrect customer information.
Customers purchasing drones are responsible for complying with all applicable Indian laws and regulations, including the Directorate General of Civil Aviation (DGCA) guidelines for drone ownership, registration, operation, and safety. As stated in these Terms and Conditions, Dronevex may request valid government-issued identification for verification before processing certain orders.
These Terms and Conditions also cover shipping, delivery, warranties, and customer responsibilities. While Dronevex works with reliable logistics partners to ensure timely delivery across India, delivery timelines may vary depending on location, product availability, weather conditions, or other external factors. Manufacturer warranties apply only as specified for eligible products, and warranty coverage does not include misuse, unauthorized repairs, accidental damage, or normal wear and tear.
All content available on the Dronevex website, including product descriptions, logos, graphics, images, videos, software, and documentation, is protected under applicable intellectual property laws. These Terms and Conditions prohibit the unauthorized copying, modification, publication, or distribution of any website content without prior written permission from Dronevex.
Under these Terms and Conditions, Dronevex shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability shall not exceed the value of the specific transaction giving rise to the claim. These Terms and Conditions also state that Dronevex is not responsible for losses resulting from improper operation of drones, underwater drones, robotics systems, or failure to comply with applicable regulations.
These Terms and Conditions are governed by the laws of India, and any disputes arising from the use of the Dronevex website, products, or services shall be subject to the exclusive jurisdiction of the competent courts in India. If you have any questions regarding these Terms and Conditions, our products, or our services, please contact the Dronevex team for assistance.
By continuing to browse, access, or purchase from Dronevex, you acknowledge that you have read, understood, and accepted these Terms and Conditions, and you agree to comply with all Terms and Conditions governing the use of our website, products, and services.