Terms and Conditions
Please read these terms carefully before using our services. By accessing or using Dronevex.in, you agree to be bound by these Terms and Conditions.
Introduction
Welcome to Dronevex. These Terms & Conditions (“Terms”) govern your access to and use of our website and services. When you use Dronevex’s website (Dronevex.in) and related services, you agree to be bound by these Terms. “Dronevex,” “we,” “us,” and “our” refer to Dronevex Private Limited; “you” and “your” refer to the user or customer.
Acceptance of Terms
By accessing or using our website, interacting with us via contact forms, chat, email or phone, you confirm your acceptance of these Terms. If you disagree with any part of these Terms, kindly discontinue use of our site and services.
Services Provided
We provide a platform for purchasing drone-related products and accessories, and delivering them in compliance with relevant Indian regulations. We reserve the right to modify, suspend or discontinue any part of our services at any time without prior notice, and we are not liable for losses arising from such changes.
Your Responsibilities
You agree to provide accurate, current and complete information when registering or placing orders, and you will keep that information updated.
You must use our website and services only for lawful, personal, non-commercial purposes, and abstain from unauthorized use such as automated access (bots/scripts), reverse-engineering or interfering with the website’s operation.
You may not reproduce, sell or distribute our services or content without our prior written consent. Any breach of these Terms is your responsibility.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Should you suspect unauthorized access, you must notify us immediately. While we take reasonable measures to secure your information, we are not liable for breaches beyond our control.
Intellectual Property & Content
All content on our website—such as text, graphics, logos, images and software—is the property of Dronevex or its licensors and is protected by applicable laws. You may not modify, copy, distribute, display or create derivative works from our content without our prior written permission. We may remove or restrict content that we consider offensive, illegal or in violation of third-party rights.
Online Orders and Legal Compliance
When placing an order:
You agree to abide by all applicable regulations, including those of the Directorate General of Civil Aviation (DGCA) regarding drone ownership, usage, registration and safety.
You will submit valid government-issued photo identification (such as Aadhaar, PAN, Passport or Voter ID) for verification purposes.
Limitation of Liability
To the maximum extent permitted by law, Dronevex is not liable for any indirect, incidental or consequential losses arising from your use of our services. Our total liability for any claim relating to your use of our service shall not exceed the value of the particular transaction that gave rise to the claim.
Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes shall be brought exclusively in the courts located in India.
Contact Information
If you have any questions or concerns about these Terms, you can reach us at:
Email: contact@dronevex.in
Phone: 08645328452
Support Hours: Monday through Saturday, 10:00 AM – 9:00 PM